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BiteReelMake my reel

Terms of Service

Last updated 13 November 2026

1. Who we are

BiteReel is provided by Cardzo Entertainment LLP, a limited liability partnership registered in India under the LLP Act, 2008 (LLPIN: ACI-2549), registered office No. 4/14th Street, Brodipet, Guntur, Andhra Pradesh 522002, India ("we", "us"). Contact: hello@cardzo.co.in.

2. What BiteReel does

BiteReel turns photos of your dishes and the offer details you confirm into short promotional videos ("reels"), a story cover image and a caption, which you download and post yourself. We do not post anything for you and do not connect to your social media accounts.

3. Who can use it

BiteReel is for businesses such as restaurants, cafés and takeaways, and for people acting for them. You must be at least 18 and able to agree to these terms for the business you represent.

4. Your account

You sign in with Google. Keep access to that account secure; you are responsible for activity on your BiteReel account. Tell us at hello@cardzo.co.in if you think it has been misused.

5. Your content and the facts in your reels

  • You keep all rights in the photos, names, logos and text you upload ("your content").
  • You confirm that you own your content or have permission to use it, and that it does not break any law or anyone else's rights.
  • You are responsible for the facts in your reels: dish names, prices, dates, offer conditions and any claims. BiteReel places the text you confirm exactly as typed; it does not check whether an offer is accurate or lawful. Check every reel before you approve and post it.
  • You give us a limited licence to store and process your content only to provide the service to you. We do not use it for anything else, and we do not use it to train AI models.

6. Acceptable use

Do not use BiteReel to make misleading advertising, to infringe anyone's rights, to upload unlawful or offensive material, or to interfere with the service or other users. We may suspend accounts that do.

7. Plans, credits and payment

  • Plans are paid monthly in advance through Stripe; a top-up is a one-off payment. Prices are shown before you pay and exclude taxes: any VAT, GST or similar tax is calculated and added at checkout based on your location.
  • Each plan adds credits every month after the payment succeeds. A standard reel uses 200 credits. Storyboard previews and wording-only changes to a reel you already have use no credits.
  • Credits are held when you start a reel and used only when the finished reel passes our technical checks. If a reel fails or you cancel before it is ready, the held credits are released.
  • Credits do not expire while your account is open. They have no cash value and cannot be transferred.
  • Plan features marked "after testing" are not available until we announce them.

8. Cancelling

You can cancel your subscription at any time from the billing page or by emailing us. Cancellation stops future payments; your plan continues until the end of the period you have paid for. See the Refund Policy for refunds.

9. AI features

Where BiteReel offers AI-generated effects, they are clearly labelled. AI output can change how food or scenes look; you must review it before use, and you decide whether it is suitable to post. Standard reels move your own photo and do not generate new food imagery.

10. Availability and changes

We work to keep BiteReel available but do not promise uninterrupted service. We may change features or these terms; we will give reasonable notice of important changes by email or on the site. If you do not agree, you can cancel before the change takes effect.

11. Liability

  • Nothing in these terms limits liability that cannot legally be limited.
  • We are not responsible for business losses such as lost profits, sales or opportunities, or for the content of reels you approve and post.
  • Our total liability to you in any 12 months is limited to the amount you paid us in that period.

12. Ending your account

You can ask us to close your account at any time by emailing hello@cardzo.co.in. We may suspend or close an account that breaks these terms. On closure we delete your content as described in the Privacy Notice.

13. Law

These terms are governed by the laws of India, and the courts at Guntur, Andhra Pradesh have jurisdiction. If you are a consumer in another country, you keep any protections its law gives you.